Manager, Partnership Operations (Music)

TL;DR

Manager, Partnership Operations (Music): Managing content rights and ingestion practices for record labels and publishers with an accent on digital supply chain operations and metadata management. Focus on driving automation, improving operational efficiency, and resolving complex partner issues.

Location: Must be based in New York (office 4+ days per week)

Company

Snap Inc. is a technology company empowering people to express themselves and communicate through visual messaging and augmented reality.

What you will do

• Manage content rights landscapes, ingestion practices (DDEX), and digital supply chain operations.
• Oversee publishing clearance, metadata management, and compliance with reporting obligations from licensing agreements.
• Direct the architecture and development of the content management system.
• Identify and implement automation and tooling to streamline manual processes and reduce turnaround times.
• Serve as the primary escalation point for complex partner challenges, including revenue discrepancies and product concerns.
• Collaborate cross-functionally with Partnerships, Product, Engineering, Finance, and Legal teams.

Requirements

• 9+ years of experience in global operations for music-focused tech platforms, digital music services, or rights owners.
• Proven track record of maintaining positive relationships with major and independent music content owners.
• Strong analytical and quantitative skills.
• Moderate proficiency in SQL.
• Ability to work in the New York office 4+ days per week.

Culture & Benefits

• Comprehensive medical coverage.
• Paid parental leave.
• Emotional and mental health support programs.
• Compensation packages that allow sharing in the company's long-term success.
• Inclusive culture committed to equal opportunity employment.