Field Service Engineer (Mechatronics)

TL;DR

Field Service Engineer (Mechatronics): Installation, commissioning, and testing of hirify.global automation equipment at customer sites with an accent on mechanical troubleshooting and after-sales service. Focus on optimizing equipment performance, conducting technical training, and ensuring high levels of customer satisfaction.

Location: Sao Paulo, Brazil. Full availability to travel internationally up to 90% of the time is required.

Company

hirify.global is a leading provider of equipment and solutions for the beverage packaging industry.

What you will do

• Perform installation, start-up, commissioning, and testing of automation equipment at customer sites.
• Provide technical assistance, training, and after-sales services during and after the warranty period.
• Test and evaluate equipment performance based on technical, contractual, and safety specifications.
• Troubleshoot automation systems, HMI, and electrical plants following Standard Operating Procedures.
• Submit technical reports and identify new after-sales opportunities on-site.
• Coach junior colleagues on technical activities, troubleshooting, and reporting deliverables.

Requirements

• Degree or Technical Certification in Mechanical Engineering, Industrial Maintenance, or a related field.
• At least 3 years of hands-on experience in Field Service (installation, assembly, and mechanical troubleshooting).
• Deep knowledge of Filling Machines, Blow Molders, or high-speed packaging lines.
• Proficiency in pneumatics, hydraulics, and interpreting complex mechanical drawings.
• Advanced/Fluent English and Spanish required for global reporting and client communication.
• Ability to travel internationally up to 90% of the time and work in industrial environments.

Culture & Benefits

• Permanent employment contract.
• Opportunity for extensive international travel and global exposure.
• Collaborative work environment alongside automation and electrical technicians.
• Focus on customer excellence and minimizing operational downtime.