Fulfillment Associate - Document Management & Processing (Administration)

TL;DR

Fulfillment Associate - Document Management & Processing (Administration): Processing and managing legal notifications and customer documents with an accent on accuracy, compliance, and timely routing. Focus on scanning, reconciling SOP volumes, and collaborating with internal teams to ensure precise legal service of process.

Location: Onsite in New York City, NY

Salary: $30,300.00 - $50,700.00 USD

Company

hirify.global’s CLC Division provides compliance and Registered Agent services helping businesses manage legal and critical communications nationwide.

What you will do

• Receive, sort, prep, and scan legal documents from various sources
• Reconcile and balance daily SOP volume to ensure complete processing
• Interact professionally with process servers and sheriffs delivering legal documents
• Collaborate with internal customers to provide accurate and timely service of process
• Use internal tools (ARROW) and dashboards to process and track workflows
• Adhere to standard operating procedures and compliance requirements

Requirements

• Must be based in New York City, NY
• High school diploma or equivalent
• Experience in team office or mail-room environments
• Ability to accurately prepare, scan, and track records
• Ability to lift up to 30 lbs
• Strong attention to detail and ability to meet productivity metrics

Nice to have

• Additional education in legal or operations workflows
• Knowledge of Service of Process procedures
• Experience in administrative operations or records management

Culture & Benefits

• Comprehensive Medical, Dental, and Vision plans
• 401(k), FSA, and HSA options
• Commuter benefits and Tuition Assistance Plan
• Paid vacation, sick time, and parental leave
• Professional growth opportunities within a global organization

Hiring process

• Interviews conducted without AI tools or external prompts
• In-person interviews and requirement to remove virtual backgrounds