AVP - Loan Servicing Manager (Banking)

TL;DR

AVP - Loan Servicing Manager (Banking): Leading and coaching teams of Loan Servicing Specialists to achieve operational excellence with an accent on process improvement, regulatory compliance, and service delivery. Focus on driving performance, managing key risks, and collaborating cross-functionally to streamline loan servicing operations.

Location: Must be based in or able to work from Chesterfield, US (Hybrid)

Salary: $80,000 - $100,000

Company

hirify.global is a global financial services leader providing wholesale and retail banking, leasing, and real estate services across more than 37 countries.

What you will do

• Lead and coach teams of Loan Servicing Specialists to meet performance, quality, and service goals.
• Identify, develop, and implement process improvements to simplify operations and reduce costs.
• Collaborate with cross-functional departments including Finance, Compliance, Credit, and Legal.
• Monitor workflow and assign tasks to ensure timely and accurate service delivery.
• Provide subject matter expertise on Lean Six Sigma projects and lead implementation plans.
• Ensure adherence to monitoring and managing Key Risk and Controls.

Requirements

• Bachelor’s Degree or relevant Certifications required.
• 5+ years of managerial experience in Loan Servicing within Banking or Finance.
• Strong understanding of the U.S. banking regulatory environment.
• Must be legally authorized to work in the United States on a full-time basis (no visa sponsorship).
• Excellent leadership, organizational, and time management skills.
• Ability to travel regionally up to 15%.

Culture & Benefits

• Flexible hybrid working model with a typical split between home and office.
• Comprehensive health, dental, and vision coverage effective on the date of hire.
• 401(k) plan with company matching and additional profit-sharing contributions.
• Generous paid time off program including vacation, sick days, and 11 US holidays.
• Opportunities for professional growth through learning paths, mentorship, and global leadership interaction.

Hiring process

• Review of resumes and cover letters.
• One or more online or in-person interviews.
• Potential assignment or assessment for specific roles.
• Legal screening prior to start date.