Service Technician Apprentice (Engineering)

TL;DR

Service Technician Apprentice (Engineering): Supporting the maintenance and repair of digital office equipment through a structured, hands-on training program with an accent on technical troubleshooting and vendor-specific certifications. Focus on delivering high-quality onsite customer service and mastering field repair best practices.

Location: Must be based in Brookfield, Wisconsin

Salary: $42,000

Company

A national managed services provider focused on office technology and people-first service delivery.

What you will do

• Work alongside experienced Field Service professionals to gain hands-on technical experience.
• Complete structured training programs for preferred vendors including Konica, Kyocera, Ricoh, and HP.
• Develop proficiency in networking and remote diagnostic tools.
• Provide onsite customer service, field repair, and maintenance of digital office equipment.

Requirements

• Must be authorized to work in the United States.
• High school diploma or equivalent.
• Valid state driver’s license.
• Ability to perform light lifting of at least 50 pounds.
• Basic computer skills and ability to learn new systems.

Culture & Benefits

• Comprehensive health, disability, life, dental, and vision plans.
• 401(K) retirement plans with financial advisory services.
• Up to 20 days of PTO, 7 paid sick days, and 12+ paid holidays.
• Ongoing training and continued education reimbursement.
• Incentive rewards including Tiffany & Co. and Rolex gifts for long-term tenure.