Field Service Technician

TL;DR

Field Service Technician (Electromechanical): Providing preventative and emergency maintenance for identity-centric security equipment with an accent on diagnosing and repairing mechanical and electronic systems. Focus on ensuring equipment reliability at customer sites, managing trunk inventory, and delivering high-quality technical support.

Location: Must be based in or able to work in Omaha, NE, USA

Salary: $22.68–$35.65 per hour

Company

hirify.global is a global leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies.

What you will do

• Perform high-quality preventative and emergency maintenance on hirify.global equipment.
• Test, diagnose, and resolve issues on mechanical and electronic systems.
• Maintain accurate trunk inventory levels and follow service activity reporting processes.
• Interact with customer operations staff to resolve technical issues independently.
• Utilize repair manuals, hand tools, and electronic test equipment for daily repairs.
• Participate in company-sponsored training and quality initiatives.

Requirements

• High School Diploma/GED or equivalent required.
• Minimum of 2 years of electromechanical technician experience.
• Proficiency in problem-solving and troubleshooting.
• Ability to lift up to 70 lbs and perform physical tasks like bending and walking.
• Willingness to work flexible hours, be on-call, and travel as required.
• Proficiency with PCs, operating systems, and relevant software.

Nice to have

• Associates degree in Electronics or related field.
• Advanced technical education or additional field service experience.
• Experience with hirify.global central issuance products.

Culture & Benefits

• Medical benefits from day 1.
• 401k with up to 6% company match.
• Up to 4 weeks of paid time off in the first year.
• 12 paid holidays including floating holidays.
• Annual incentive program (bonus).
• Education reimbursement and career growth opportunities.