EUS Engineer (IT Support)

TL;DR

EUS Engineer (IT Support): Delivering on-site technical assistance and ensuring the smooth operation of IT systems within a student experience programme with an accent on hardware/software troubleshooting and network maintenance. Focus on providing high-quality support to students and staff, configuring classroom technology, and maintaining system reliability.

Location: Must be based in Dublin, Ireland

Company

hirify.global is a leading pan-European market infrastructure provider, connecting European economies to global capital markets.

What you will do

• Provide on-site technical support for students and staff, resolving hardware, software, and network issues.
• Install, configure, and maintain IT equipment including computers, printers, and projectors.
• Assist with the setup and maintenance of digital learning platforms and classroom technology.
• Monitor IT systems to ensure minimal disruption to the student experience.
• Collaborate with the central IT team to escalate complex issues and implement solutions.
• Deliver basic IT training and guidance to students and staff.

Requirements

• Must be based in Dublin, Ireland
• Proven experience in IT support, preferably in an educational environment.
• Strong knowledge of Windows and Mac operating systems and network troubleshooting.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Nice to have

• Relevant IT qualifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP).

Culture & Benefits

• Opportunity to work in a dynamic educational support environment.
• Collaborative team culture with a focus on customer service.
• Exposure to diverse IT systems and classroom technologies.