Head of Crisis Management and Scenario Testing (Fintech)

TL;DR

Head of Crisis Management and Scenario Testing (Fintech): Establishing and advancing scenario testing methodologies across business continuity and disaster recovery with an accent on operational resilience and enterprise risk priorities. Focus on designing complex tabletop exercises, facilitating functional tests, and translating insights into measurable corrective actions.

Location: Must be based in Toronto, Ontario, Canada

Salary: $150,000 - $200,000 CAD

Company

TD is one of the world's leading global financial institutions and the fifth largest bank in North America.

What you will do

• Lead enterprise strategy and execution of first-line crisis management and scenario testing activities.
• Develop methodologies aligning business continuity and disaster recovery with enterprise risk priorities and regulatory expectations.
• Design and facilitate tabletop exercises, simulations, and functional tests for disruptive events.
• Partner with executive stakeholders to define credible scenarios, testing objectives, and decision-making protocols.
• Direct the creation of after-action reports and remediation plans to ensure sustainable improvements.
• Oversee enterprise crisis communication tools and lead a high-performing professional team.

Requirements

• Bachelor’s degree required; advanced degree or professional certifications preferred.
• 12+ years of senior leadership experience in crisis management, business continuity, or operational resilience.
• Proven track record in complex organizations, preferably G-SIB environments.
• Deep knowledge of resilience principles, continuity planning, and regulatory risk requirements.
• Ability to influence executives and drive alignment across diverse stakeholder functions.
• Location: Must be based in Toronto, Ontario, Canada.

Culture & Benefits

• Competitive base salary with discretionary variable compensation awards.
• Comprehensive health and well-being benefits.
• Savings and retirement programs.
• Paid time off and banking discounts.
• Dedicated career development through regular performance conversations and mentoring programs.

Hiring process

• Initial outreach to candidates of interest.
• Interviews to assess skills and fit.