Client Analyst II

TL;DR

Client Analyst II (HRTech): Providing operational support and benefits administration for a cloud-based platform with an accent on data integrity, system configuration, and client-facing service delivery. Focus on managing complex benefits enrollment cycles, resolving participant inquiries, and ensuring accurate reporting for ACA compliance.

Location: Must be based in the US

Salary: $22–$29/hr

Company

hirify.global is a leading benefits administration company providing tailored, cloud-based technology solutions to simplify employee benefits management.

What you will do

• Maintain and update client benefits websites to ensure accurate information.
• Manage daily, weekly, and annual inbound and outbound file processing.
• Research, analyze, and resolve participant cases and inquiries.
• Perform system testing for platform releases and annual enrollment activities.
• Execute client-specific reporting and support ACA processing requirements.
• Handle billing-related tasks including invoice generation and receivables reconciliation.

Requirements

• Must be based in the US
• Bachelor’s degree or equivalent combination of education and experience.
• Advanced proficiency in Microsoft Excel and working knowledge of Microsoft Office.
• Extensive experience working with databases, including data interpretation and manipulation.
• Experience with benefits administration systems, payroll systems, or HRIS platforms.
• Strong analytical and problem-solving skills with effective communication abilities.

Nice to have

• Prior experience supporting ACA processing.
• Experience working in a client-facing, service-oriented environment.
• Familiarity with benefits enrollment cycles and annual open enrollment support.

Culture & Benefits

• Comprehensive health benefits including medical, dental, and vision plans.
• Remote-first work environment with office-friendly flexibility.
• Employer-sponsored retirement savings programs.
• Opportunities for professional development and career progression.
• Collaborative and inclusive culture focused on employee wellbeing.