Paralegal (LegalTech)

TL;DR

Paralegal (LegalTech): Managing legal drafting, customer success, and technical support for software escrow solutions with an accent on legal precision and client engagement. Focus on drafting agreements, guiding leads through service offerings, and ensuring seamless technical setup for clients in a fast-paced SaaS environment.

Location: Remote

Company

hirify.global is a remote-first startup revolutionizing software escrow for the cloud era by mitigating third-party risks in business operations.

What you will do

• Draft and review legal agreements based on specific client requirements.
• Manage customer inquiries regarding services and account administration.
• Provide technical support for source code management platform integrations.
• Guide leads through the service offering via email and website chat.
• Inspect provided information and draft professional reports for clients.

Requirements

• Excellent written English communication skills.
• Proficiency in drafting legal documents.
• Analytical thinking and a proactive, detail-oriented attitude.
• Familiarity with LegalTech concepts.
• Comfortable adapting and multitasking in a fast-paced environment.
• Proficiency in modern web tools like Google Docs.

Nice to have

• Prior experience in customer success or a similar role.
• Exposure to working with diverse companies of varying sizes and industries.

Culture & Benefits

• Passionate and fun-loving team environment.
• Startup mindset with clear opportunities for professional growth.
• Comprehensive onboarding process with a dedicated ramp-up period.
• Regular team activities and gatherings.
• Supportive culture that values open communication and direct feedback.