Professional Services Sales Director (SaaS)

TL;DR

Professional Services Sales Director (SaaS): Driving services sales objectives and managing customers for the Nordic region with an accent on strategic business growth and relationship management. Focus on generating a services pipeline, negotiating complex deals, and ensuring the successful delivery of professional services solutions.

Location: Remote-based in Finland (with visits to Customers in the region)

Company

hirify.global provides an AI-powered Experience Orchestration platform to improve customer and employee experiences.

What you will do

• Oversee Services Sales objectives and manage customer relationships across the Nordic region.
• Identify strategic business opportunities and develop regional and vertical-oriented business plans.
• Drive the bidding process for complex proposals, managing the workflow from initial contact to contract signing.
• Generate a pipeline of services orders to attain quarterly financial targets regarding bookings and project profitability.
• Collaborate with Product Sales and Pre-sales teams to negotiate and close high-value business deals.
• Manage risks and act as an escalation point to ensure delivery excellence and customer satisfaction.

Requirements

• 5-7+ years of experience in Direct Sales or High Touch sales within the IT/Tech industry.
• Fluent in English and Finnish (mandatory).
• Proven success in lead generation and relationship management.
• Strong understanding of SaaS, Cloud-based solutions, or the Contact Centre business.
• Proficiency in creating commercial/legal documentation and understanding accounting concepts (P&L, balance sheets).
• Ability to travel up to 25% for customer and internal meetings.

Nice to have

• Experience in education sales.
• Proficiency in other Nordic languages.

Culture & Benefits

• Competitive benefits and perks similar to those at large tech companies.
• High degree of independence and ownership over work and impact.
• Opportunity for personal development and growth with high exposure to regional leadership.
• Culture rooted in empathy and collaboration.