Assistant Manager (Theme Park)

TL;DR

Assistant Manager (Theme Park): Overseeing daily operations, team development, and guest satisfaction for the Fast & Furious attraction with an accent on safety, financial planning, and operational efficiency. Focus on managing unionized staff, resolving guest incidents, and maintaining the thematic integrity of the attraction in a high-paced environment.

Location: Must be based in Universal City, California (Onsite)

Salary: $70,000–$80,000 yearly

Company

hirify.global is a global leader in media and entertainment, creating world-class content and experiences across film, television, streaming, and theme parks.

What you will do

• Lead and develop a team of supervisors and leads to ensure high performance.
• Maintain operational efficiency, manage guest flow, and minimize wait times.
• Ensure safety protocols are strictly followed in partnership with the EHS group.
• Handle crisis management, including medical emergencies and guest complaints.
• Collaborate with HR and Labor Relations to uphold collective bargaining agreements.
• Assist in the recruitment and training of qualified team members.

Requirements

• Minimum 3 years of operations management experience in theme park or hospitality.
• Must be available to work weekends, holidays, and nights.
• Proficiency in Microsoft Word and Excel.
• Strong interpersonal, analytical, and conflict resolution skills.
• Ability to work under pressure and manage multiple projects simultaneously.

Nice to have

• Bachelor’s degree in Business, Operations, or Hospitality.
• Experience managing in a unionized environment.
• Proven track record in theme park operations.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan with company contributions.
• Paid leave and tuition reimbursement programs.
• Employee discounts and various perks.
• Inclusive culture focused on community impact and professional development.