Strategic Solutions Engineering Manager (AI)

TL;DR

Strategic Solutions Engineering Manager (AI): Leading a high-performing team of Solutions Engineers to support complex sales cycles for the Strategic West segment with an accent on technical discovery, solution design, and cross-functional alignment. Focus on coaching team members, driving technical validation for deals over $1M, and scaling best practices across the organization.

Location: Must be based in the United States

Salary: $225,000 – $245,000 + variable & equity

Company

hirify.global is a Stanford AI Lab-backed platform that combines conversational AI agents and real-time human augmentation to drive revenue and efficiency for leading global enterprises.

What you will do

• Lead and coach a team of Solutions Engineers through weekly 1:1s, pipeline reviews, and individualized development plans.
• Partner with Strategic Sales leadership to align coverage with pipeline priorities and drive segment strategy.
• Provide hands-on technical leadership for strategic accounts, including discovery and solution design for deals exceeding $1M.
• Collaborate with Product and Engineering teams to influence the roadmap and validate complex POC initiatives.
• Establish and scale technical best practices, discovery frameworks, and competitive enablement assets.
• Manage team capacity, utilization, and drive recruiting and onboarding efforts.

Requirements

• 8+ years of experience in sales engineering or technical sales, with 3+ years in a leadership capacity.
• Must be based in the United States.
• Deep expertise in Contact Center technologies, including Conversational AI, CCaaS platforms, and telephony infrastructure.
• Strong working knowledge of strategic platforms such as Salesforce, Google, and Amazon.
• Proven ability to coach teams through technical discovery, solution design, and complex sales cycles.
• Experience building mentoring frameworks that foster technical excellence and leadership readiness.

Culture & Benefits

• Comprehensive medical, dental, and vision coverage for employees and families.
• Flexible PTO policy and paid parental leave.
• Retirement savings plan.
• Remote work setup budget and monthly wellness/communication stipend.
• Equity participation and variable target compensation eligibility.