Change Management Consultant (Fintech)

TL;DR

Change Management Consultant (Fintech): Leading client-facing implementation projects for payment solutions with an accent on project methodology, timeline management, and stakeholder communication. Focus on ensuring successful delivery of E-Bill Express and Payment Gateway integrations while managing risks and providing client training.

Location: Must be based in Chandler, AZ (Hybrid)

Company

hirify.global is a professional services firm providing staffing and consulting solutions.

What you will do

• Manage client-facing implementation projects for E-Bill Express and Payment Gateway solutions.
• Apply project management methodologies to establish timelines and track progress.
• Document project status, risks, and blockers according to established procedures.
• Provide training to clients and internal stakeholders as required.
• Escalate project challenges to leadership and Sales teams.
• Identify and implement process improvement opportunities based on client and partner feedback.

Requirements

• Must be based in or able to commute to Chandler, AZ for hybrid work.
• W2 employment only; no C2C or visa sponsorship available.
• 2+ years of experience in Merchant Services.
• 2+ years of experience in Banking.
• 2+ years of Change Implementation or equivalent experience.
• Strong background in client-facing implementation and account management.

Nice to have

• Project Management Professional (PMP) or Certified Payments Professional (CPP) certification.
• Experience working with Sales, Relationship Management, and Treasury Management teams.
• Deep knowledge of issuing, acquiring, and payment networks.

Culture & Benefits

• 12-month contract engagement.
• Opportunity to work on strategic team initiatives.
• Collaborative environment working closely with cross-functional teams.