RPA Business Analyst

TL;DR

RPA Business Analyst (BPM): Analyzing and optimizing business processes for automation with an accent on identifying RPA opportunities and translating business requirements into technical specifications. Focus on bridging the gap between client needs and technical delivery teams to ensure operational excellence.

Location: Must be based in Cape Town, South Africa

Company

hirify.global is a global Business Process Management leader providing operational excellence and domain expertise to over 400 global clients across various industry verticals.

What you will do

• Analyze existing business processes to identify automation opportunities.
• Document detailed business requirements and functional specifications for RPA solutions.
• Collaborate with technical teams to ensure successful implementation of automated workflows.
• Manage stakeholder expectations and provide regular project status updates.
• Ensure alignment between business objectives and technical automation outcomes.

Requirements

• Must be based in or able to work from Cape Town, South Africa.
• Proven experience in business analysis within a BPO or BPM environment.
• Strong understanding of RPA concepts and process automation lifecycles.
• Excellent communication and stakeholder management skills.
• Ability to translate complex business needs into clear technical documentation.

Culture & Benefits

• Structured career path and professional development opportunities.
• Access to coaching and mentoring programs.
• Culture of outperformance and employee engagement.
• Opportunities to contribute to community initiatives through the hirify.global Cares Foundation.