4 дня назад
Account Director (SaaS)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Director (SaaS): Driving expansion revenue across mid-tier customer accounts through upselling, cross-selling, pipeline development, and collaboration with Customer Success, with an accent on retention, forecasting, and strategic account growth. Focus on leading discovery and value-selling conversations, closing expansion deals, and building accurate revenue forecasts across HubSpot and Domo.
Location: United States - Remote
Company
develops digital accessibility solutions to remove barriers to online content and experiences.
What you will do
- Own upsell and cross-sell revenue targets across assigned tier 2 customer accounts.
- Manage the expansion pipeline, forecasting, and deal documentation in HubSpot and Domo.
- Partner weekly with Customer Success Managers to assess account health, retention risks, and growth opportunities.
- Lead customer expansion conversations, including discovery, value selling, solution design, pricing, proposals, quarterly business reviews, and closing.
- Collaborate with Customer Experience, Product, Sales, Service Delivery, and Customer Success teams to execute sold solutions.
- Share account-growth insights, surface customer feedback, and identify blockers and industry trends.
Requirements
- 3+ years of experience in mid-market or enterprise account growth or expansion sales in a SaaS or B2B environment.
- Proven success identifying and closing renewals, upsell, and cross-sell opportunities, with demonstrated NRR and GRR results.
- Experience working cross-functionally in a team-based account model.
- Strong communication skills and the ability to lead strategic conversations and influence decision-makers.
- Ability to manage pipelines, forecast accurately, maintain CRM hygiene, and use data to identify actionable trends.
- Must be based in the United States for this remote role.
Nice to have
- Experience in digital accessibility, compliance, or adjacent SaaS markets.
Culture & Benefits
- Customer-focused culture with an emphasis on ownership, data-driven decisions, iteration, and continuous improvement.
- Competitive compensation and equity.
- 401(k), medical, dental, and vision insurance.
- Flexible PTO and 15.5 company-paid holidays, including a one-week company shutdown.
- Weekly paid family meal and a one-time $300 stipend to support remote work conditions.
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