Product Manager (Subscriptions Lifecycle)

TL;DR

Product Manager (Subscriptions Lifecycle): Building and scaling a world-class subscription lifecycle platform with an accent on monetization, retention, and self-serve infrastructure. Focus on optimizing churn funnels, shaping retention strategies, and enabling cross-team lifecycle campaigns for a global user base.

Location: Sydney, Australia

Company

Canva is a global design platform empowering millions of users to create premium content.

What you will do

• Own the full subscription lifecycle, including pricing, plan changes, and access management.
• Build and maintain a prioritized roadmap balancing retention wins with long-term platform scalability.
• Develop self-serve infrastructure to enable internal teams to run lifecycle campaigns independently.
• Analyze churn funnels and user behavior to drive data-informed retention strategies.
• Influence cross-functional stakeholders across Growth, Data, and Monetization teams.
• Ensure a seamless, transparent experience for subscribers from sign-up to plan management.

Requirements

• 6–8 years of product management experience, preferably in subscriptions, retention, or platform domains.
• Proven track record in subscription lifecycle optimization and revenue retention.
• Experience building platform products with a focus on internal adoption and scalability.
• Strong proficiency in metrics, experimentation, and turning data insights into actionable product strategy.
• Ability to lead by influence and build trust across diverse, cross-functional teams.
• Comfortable owning complex domains and making trade-offs across competing priorities.

Culture & Benefits

• Equity packages to share in company success.
• Inclusive parental leave policy for all parents and carers.
• Annual Vibe & Thrive allowance for wellbeing and office setup.
• Flexible leave options to support personal recharge and social impact.