Field Service Representative/Athletic Trainer (Medical Technology)

Location: Peoria, Illinois, United States; travel within the designated territory may reach 10–90% of the time, with no overnight travel required. Applicants must already have full-time work authorization in the United States and must not require employment visa sponsorship.

Company

hirify.global is a medical technology company developing orthopedic products, services, and integrated technologies focused on patient outcomes and active lifestyles.

What you will do

• Manage customer accounts and day-to-day durable medical equipment service operations.
• Provide instruction on the appropriate use and application of orthopedic products, including bracing and supports.
• Verify patient benefits, support pre-authorization, and collect patient responsibility when required.
• Evaluate clinic needs, optimize DME inventory programs, track orders, and investigate inventory issues.
• Coordinate between customers, hirify.global, sales representatives, and field service teams.
• Follow healthcare regulations, HIPAA, OIG requirements, and applicable compliance and ethics policies.

Requirements

• At least four years of direct patient care experience, preferably in orthopedics, physical therapy, athletic training, or a related field.
• Bachelor’s degree in a related field and demonstrated patient care experience.
• Experience working with multiple physicians in a high-volume clinic.
• Experience applying soft goods and functional bracing, plus inventory management programs and/or EMRs.
• Valid driver’s license, current automobile insurance, and successful completion of hospital credentialing and screening requirements.
• Active applicable professional credentials, such as Athletic Training licensure, BOC, ABC Certified Fitter-orthotics, PTA certification, or a related credential.

Nice to have

• Knowledge of insurance reimbursement and DME billing requirements.

Culture & Benefits

• Patient-focused work in physician offices, hospitals, and clinics.
• Medical, dental, and vision insurance.
• Spending and savings accounts and a 401(k) plan.
• Vacation, sick leave, holidays, income protection plans, discounted insurance rates, and legal services.
• Work may involve exposure to airborne and bloodborne pathogens and frequent lifting or moving of up to 60 pounds.