Associate Manager, Professional Services (Healthcare IT)

TL;DR

Associate Manager, Professional Services (Healthcare IT): Leading operational excellence and technical oversight for professional services teams with an accent on process improvement, resource planning, and cross-functional collaboration. Focus on driving accountability, optimizing delivery workflows, and mentoring technical talent within a healthcare SaaS environment.

Location: Must be based in the United States

Salary: $90,000–$115,000 USD

Company

hirify.global transforms healthcare through innovative technology solutions that improve patient outcomes and empower healthcare professionals worldwide.

What you will do

• Lead organizational and operational improvement initiatives to foster a culture of accountability and technical excellence.
• Provide strategic oversight for technical teams including database analysts, interface analysts, and SQL specialists.
• Evaluate workflows, project timelines, and resource allocation to ensure efficient service delivery.
• Partner with senior leadership to align technical operations with broader business objectives.
• Lead complex cross-functional initiatives involving Product, Hosting, and Cloud Services.
• Recruit, mentor, and develop high-performing technical and operational talent.

Requirements

• Must be based in the United States
• Demonstrated experience leading operational or organizational transformation in a technical environment.
• Background in healthcare IT, digital health, or SaaS.
• Strong experience in software deployment, technical operations, or enterprise architecture.
• Proven ability to collaborate effectively with technical teams and senior leadership.
• Data-driven mindset with strong analytical and problem-solving skills.

Nice to have

• 5–10 years of leadership experience in healthcare IT or software development.
• Experience managing organizational objectives, budgeting, and performance management.
• Familiarity with SQL, database operations, or cloud-hosted enterprise applications.
• Experience working with EHR or clinical systems environments.

Culture & Benefits

• Opportunity to make a meaningful impact in healthcare technology.
• Collaborative and mission-driven culture.
• Exposure to enterprise-scale transformation initiatives.
• Career growth and leadership development opportunities.
• Competitive compensation and comprehensive benefits package.
• Flexible remote work environment within the United States.