Team Lead, Solutions Consulting (SaaS)

TL;DR

Team Lead, Solutions Consulting (SaaS): Leading the Asia-aligned Solutions Consulting team to drive pre-sales strategy and customer success with an accent on product expertise and technical advisory. Focus on mentoring consultants, managing cross-functional partnerships, and executing hands-on pre-sales activities for diverse industry verticals.

Location: Based in our Singapore office (Hybrid)

Company

hirify.global is a leading customer engagement platform that empowers brands to deliver personalized, AI-powered customer experiences across multiple channels.

What you will do

• Lead and manage the Asia Solutions Consulting team, serving as a player-coach in key sales opportunities.
• Provide strategic vision and product expertise to prospective customers throughout the sales process.
• Mentor and develop Solutions Consultants across various industry verticals and markets.
• Partner closely with sales, marketing, security, and product teams to ensure long-term customer success.
• Drive pre-sales engineering initiatives and establish strong foundations for customer partnerships.
• Travel up to 50% at peak times to support regional sales efforts.

Requirements

• Must be based in Singapore or able to work from the Singapore office.
• Proven experience in Pre-sales Consulting, Sales Engineering, Technical Account Management, or Customer Success.
• Strong people management and leadership skills with a focus on mentorship.
• Domain knowledge in at least three of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, or Marketing Analytics.
• Exemplary written and verbal communication skills.
• Ability to multitask and manage priorities in a fast-paced environment.

Culture & Benefits

• Competitive compensation packages including equity and retirement plans.
• Comprehensive medical, dental, and vision insurance coverage.
• Flexible paid time off and family services including parental leave.
• Professional development support with learning stipends and career pathing.
• Collaborative and transparent culture with active Employee Resource Groups.
• Curated in-office experience designed to foster community and innovation.