Senior Staff Platform Infrastructure Engineer

TL;DR

Senior Staff Platform Infrastructure Engineer: Leading the infrastructure division to support massive-scale processing of over a trillion jobs daily with an accent on autoscaling systems, reliable job execution, and internal frameworks. Focus on designing high-scale architecture, driving long-term technical vision, and partnering across engineering teams to ensure system reliability and performance.

Location: Must be based in New York City (Hybrid)

Salary: $208,000–$349,655/year (OTE: $232,000–$390,000/year)

Company

hirify.global is a leading customer engagement platform that empowers brands to deliver personalized, AI-powered customer experiences at scale.

What you will do

• Lead the Infrastructure division and provide technical direction for the broader engineering team.
• Design, build, and operate architecture that powers systems at massive scale.
• Define critical system visions, gain organizational buy-in, and deliver long-term infrastructure projects.
• Partner with application teams to evolve the Sidekiq platform and improve developer experience.
• Own architectural decisions and outcomes across multiple teams.
• Ensure infrastructure solutions satisfy complex compliance requirements.

Requirements

• 10+ years of experience in high-scale distributed systems or platform/infrastructure engineering.
• Deep understanding of system interfaces, boundaries, failure modes, and behaviors.
• Proven experience leading infrastructure or adjacent teams as a tech lead or manager.
• Ability to scale leverage through process, collaboration, and software.
• Must be based in or able to work from New York City in a hybrid capacity.

Culture & Benefits

• Comprehensive medical, dental, vision, life, and disability insurance plans.
• Retirement and Employee Stock Purchase Plans.
• Equity grants of restricted stock (RSUs).
• Flexible paid time off and family services including fertility benefits and parental leave.
• Professional development with career pathing and a yearly learning stipend.
• Curated in-office experience designed to foster community and innovation.