Senior Staff Engineer (Fullstack)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Senior Staff Engineer (Fullstack): Serving as the technical anchor for the Channels division, you will drive architectural direction and build foundational systems for a global customer engagement platform with an accent on distributed systems, API design, and fullstack development. Focus on bridging the gap between customer-facing dashboards and delivery engines, mentoring engineering teams, and ensuring system reliability at enterprise scale.
Location: Must be based in or able to work in a hybrid capacity in San Francisco, USA
Salary: $208,000–$349,655/year (OTE $232,000–$390,000/year)
Company
is a leading customer engagement platform that empowers brands to deliver personalized, AI-powered cross-channel messaging experiences at scale.
What you will do
- Partner on the technical vision and quality bar for the division, driving architectural direction and defining best practices.
- Lead large, ambiguous projects end-to-end, from initial design through implementation and operational support.
- Support maturing channels by evolving stacks to ensure foundational primitives are flexible and robust.
- Mentor engineers at every level through code reviews, architecture reviews, and pairing.
- Champion reliability and operability by improving observability and tightening error handling across the dashboard and delivery layers.
- Design and build foundational systems and frameworks that act as a force multiplier for the organization.
Requirements
- 10+ years of software engineering experience, including significant time as a technical leader.
- Proficiency in Ruby on Rails and modern frontend environments (TypeScript, React).
- Experience designing and shipping foundational infrastructure, frameworks, or platform services.
- Strong architectural judgment and ability to translate technical debt into business risk.
- Proven track record of driving projects to completion in high-ambiguity environments.
- Must be authorized to work in the United States.
Nice to have
- Experience building shared component libraries or design system primitives.
- Experience with real-time systems or event-driven architectures.
- Experience with developer experience tooling like code generation or CI/CD.
- Experience maturing products from early-stage to enterprise scale.
Culture & Benefits
- Comprehensive medical, dental, and vision insurance plans.
- Flexible paid time off and work-life harmony initiatives.
- Retirement plans and Employee Stock Purchase Plans.
- Equity grants of restricted stock (RSUs).
- Professional development support with learning stipends and career pathing.
- Collaborative, transparent culture with active Employee Resource Groups.
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