Senior Technical Enablement Manager (Cloud Security)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior Technical Enablement Manager (Cloud Security): Designing and executing technical enablement programs for post-sales teams with an accent on product expertise, implementation playbooks, and troubleshooting workflows. Focus on bridging the gap between product development and field support to ensure customer adoption and operational excellence.
Location: Must be based in the United Kingdom
Company
is a rapidly growing cloud security startup that helps organizations secure their cloud environments and is trusted by over 50% of the Fortune 100.
What you will do
- Design and lead strategic enablement programs for Support, Professional Services, and Customer Success teams.
- Translate complex architectural changes into actionable technical requirements and troubleshooting guides.
- Create and maintain the technical toolkit, including implementation playbooks, API documentation, and health check checklists.
- Act as the technical liaison between product teams and post-sales leadership to ensure global alignment.
- Measure the effectiveness of enablement programs using support data and field feedback to drive continuous improvement.
- Facilitate key technical sessions and serve as a strategic advisor to post-sales stakeholders.
Requirements
- 5+ years of experience in Technical Enablement, Post-Sales, or Technical Program Management in a high-tech B2B environment.
- Advanced knowledge of Cloud Security principles, implementation architecture, and post-deployment troubleshooting.
- Proven ability to manage complex, cross-functional projects across various timelines.
- Strong architectural fluency with the ability to translate technical specs into field-consumable materials.
- Must have the legal right to work in the United Kingdom without visa sponsorship.
Culture & Benefits
- Work in a fast-paced, high-growth environment with a culture that values world-class talent.
- Opportunity to make a significant impact in a leading player within the cloud security market.
- Collaborate with a global team of ards across more than 20 countries.
- Focus on creative thinking and professional autonomy.
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