Medical Intake Nurse (Telehealth)

TL;DR

Medical Intake Nurse (Telehealth): Providing compassionate intake and reception services for mental health patients via proprietary telehealth platforms with an accent on patient verification, medication history assessment, and empathetic communication. Focus on delivering high-quality patient experiences and supporting clinical workflows in a fast-paced remote environment.

Location: Remote

Company

hirify.global is a global staffing and recruitment firm providing remote workforce solutions across various industries.

What you will do

• Serve as the primary point of contact for patients during telehealth consultations.
• Conduct comprehensive medical intake procedures and verify government identification.
• Perform thorough medication history reviews and assessments.
• Provide empathetic care to patients with complex mental health histories.
• Collaborate with the clinical team to maintain high standards of patient care.
• Ensure efficient patient flow to minimize wait times.

Requirements

• Active Registered Nurse (RN) license or Medical Assistant certification.
• Healthcare background with direct patient care experience.
• Strong communication and interpersonal skills for telehealth interactions.
• Proficiency with computer technology and web browsers.
• Ability to work flexible shifts including evenings and weekends.
• Demonstrated empathy and ability to connect with patients struggling with mental health issues.

Nice to have

• Experience with mental health or psychiatric nursing.
• Previous experience in telehealth or remote patient care.

Culture & Benefits

• Permanent work from home arrangement.
• Immediate hiring process.
• Health insurance coverage for eligible locations.
• Opportunity to work with cutting-edge telehealth technology.