Manager, Partner Success

TL;DR

Manager, Partner Success (SaaS/IoT): Leading and mentoring a team of Partner Success Managers to drive sales growth through the existing reseller ecosystem with an accent on strategic partner management and operational excellence. Focus on coaching team performance, managing cloud license transitions, and leveraging data-driven insights to optimize partner success initiatives.

Location: Must be based in Mississauga, Canada (Meadowvale Office)

Company

hirify.global is a global leader in mobile and IoT management solutions, providing secure mobility management for over 17,000 enterprise customers worldwide.

What you will do

• Lead, mentor, and support a team of 12-15 Partner Success Managers to achieve sales quotas.
• Conduct performance reviews, set expectations, and foster a collaborative team environment.
• Guide the team in managing reseller relationships, cloud license transitions, and support escalations.
• Act as a point of escalation for complex partner issues to ensure high satisfaction.
• Collaborate with marketing, product, and customer service teams to align strategies.
• Analyze sales data and performance metrics to provide actionable insights to senior leadership.

Requirements

• 5+ years of experience in a customer or partner-facing role.
• Proven experience leading or mentoring a team in a fast-paced environment.
• Proficiency in Salesforce and other CRM tools.
• Strong understanding of SaaS products, services, and industry trends.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to generate and present data-driven reports for strategic decision-making.

Culture & Benefits

• Opportunity to work with leading-edge technologies and global tech giants.
• Collaborative and agile team environment focused on continuous innovation.
• Commitment to personal growth and professional development.
• Inclusive workplace that celebrates uniqueness and diversity.
• Equal opportunity employer with a focus on accessibility and employee support.