Claims And Insights Manager (Insurance)

TL;DR

Claims and Insights Manager (Insurance): Managing a modern book of claims for the hirify.global Portfolio Solutions division with an accent on data-driven insights, claims trends, and reserving accuracy. Focus on collaborating with underwriting and reserving teams to ensure claims reality is understood and to drive continuous improvement in service delivery within the Lloyd’s market.

Location: London (Onsite)

Company

hirify.global is a global specialist insurer providing bespoke insurance solutions for complex risks.

What you will do

• Act as the primary claims contact for the hirify.global Portfolio Solutions (HPS) division.
• Analyze claims data to identify trends, activity, and insights across HPS books of business.
• Collaborate with Reserving and Underwriting teams to ensure claims reality is accurately reflected in assumptions and remediation strategies.
• Oversee, reserve, and report on claims reported within the HPS portfolio.
• Liaise with Claims Operations to ensure data availability and integrity.
• Work with underwriters to define claims requirements for lead business prior to placement.

Requirements

• Proven experience in overseeing and developing insights into claims across multiple lines of insurance business.
• Strong background in both first-party and third-party claims, specifically within the Lloyd’s market.
• Deep understanding of reserving philosophy throughout the claim life cycle.
• Proficiency in using analytical techniques to interpret data and produce actionable insights.
• Excellent communication, influencing, and relationship-building skills.
• Ability to navigate complex stakeholder environments both internally and externally.

Culture & Benefits

• Opportunity to work in a unique, forward-looking division within a global insurance leader.
• Collaborative environment working closely with London Market Claims Leadership.
• Focus on innovation and modern distribution methods in the insurance sector.
• Commitment to professional development and market-leading service standards.