Employee Benefits Operations Lead

TL;DR

Employee Benefits Operations Lead: Serving as a strategic partner to the National Practice Leader to optimize day-to-day operations and drive growth within the Employee Benefits practice. Focus on analyzing performance metrics, coordinating cross-functional initiatives, and implementing innovative solutions to enhance service delivery and client retention.

Location: Hybrid role based in Atlanta, GA

Company

hirify.global is a people-focused organization providing comprehensive insurance, health, and technology-based solutions to over 100,000 employers.

What you will do

• Develop and manage programs to support sales and client management teams in driving new business and retention.
• Partner with Marketing to execute national campaigns and develop practice-specific messaging.
• Coordinate regional initiatives and facilitate best-practice sharing between national and local teams.
• Analyze carrier performance data and track action items for advisory meetings.
• Oversee logistics and resource planning for training programs and field development curricula.
• Utilize Power BI to extract and report on key metrics, providing actionable insights to leadership.

Requirements

• 5+ years of experience in employee benefits, insurance brokerage, or related operational/analytical roles.
• Strong organizational and project management skills in a matrixed environment.
• Advanced proficiency in Microsoft Office (Excel, PowerPoint).
• Proven ability to collaborate across Sales, Marketing, Product, and L&D teams.
• Excellent written and verbal communication skills for executive-level reporting.
• Must be based in or able to commute to Atlanta, GA for hybrid work requirements.

Nice to have

• Experience with Power BI.
• Professional certifications in insurance or related fields.
• Bachelor’s degree.

Culture & Benefits

• Comprehensive health, wellbeing, and retirement financial benefits.
• Robust learning and development programs.
• Paid time off and overtime pay for non-exempt employees.
• Commitment to diversity, equity, and inclusion.
• Supportive, results-driven team environment.