NOC Engineer

TL;DR

NOC Engineer (System Engineering): Monitoring and maintaining over 14,000 servers and 250 network devices across global data centers with an accent on incident resolution and system uptime. Focus on troubleshooting complex hardware, OS, and network issues while ensuring 99.99% availability in a high-pressure environment.

Location: Must be based in Draper, UT (Onsite)

Compensation: $23.27 - $43.26 USD per hour (depending on location)

Company

hirify.global is a global leader in human- and agent-centric cybersecurity, protecting data and AI workflows for large enterprises.

What you will do

• Monitor internal and production systems, escalating issues to level two engineers.
• Resolve trouble tickets and collaborate with Engineering, Support, and QA teams.
• Document problem descriptions and provide detailed diagnoses with high accuracy.
• Maintain operations documentation, including support guides and knowledge base articles.
• Participate in shift handovers to ensure continuous system coverage.

Requirements

• US citizenship required
• Previous experience in a Network Operations Center (NOC) or operations environment.
• Proficiency in Linux command line and scripting (Bash or Python).
• Experience with monitoring tools (Nagios preferred) and trouble ticketing systems (Jira).
• Ability to work a rotating shift pattern (12:00 PM - 11:00 PM Mountain Time, 4-day workweek).
• Strong analytical, planning, and multitasking skills under pressure.

Culture & Benefits

• Comprehensive benefits package including health and wellness programs.
• Flexible time off and annual wellness/community outreach days.
• Global collaboration opportunities within a diverse, values-driven team.
• Three-week Work from Anywhere option per year.