Technician, Fleet Service - Italy-2 (Automotive)

Location: Italy — Assago, Verona, Milan, and Piacenza; field-based work across fleets, service providers, and partners

Salary: €25,760–€40,480 per year

Company

hirify.global develops and manufactures tire products and mobility solutions through a global network of innovation centers and production facilities.

What you will do

• Conduct field audits across fleets, service providers, and partners to assess service quality, policy compliance, and operational effectiveness.
• Track and analyze service KPIs, including FOS data, casing, and inspection results, to identify risks and improvement opportunities.
• Ensure compliance with service and casing processes while maximizing asset utilization and cost efficiency.
• Develop, communicate, and follow up on action plans that improve service and performance.
• Support onboarding of new PPK customers through vehicle inspections, system setup, and service-readiness activities.
• Collaborate with internal stakeholders and promote the adoption of operational tools, systems, and best practices.

Requirements

• Experience in fleet operations, service quality, audits, automotive, tire, or technical field services.
• Strong auditing, analytical, and problem-solving skills.
• Excellent communication and relationship-building skills with service providers, partners, and internal teams.
• Ability to work independently in the field, manage multiple priorities, and maintain accuracy and compliance.
• Solid digital skills and openness to operational systems and performance tools.
• Continuous improvement mindset and strong customer focus.

Culture & Benefits

• Full-time employment in a global tire and mobility company.
• Work involving field operations across the Italian fleet service network.
• Opportunity to contribute to service quality, asset optimization, operational effectiveness, and customer value.
• Inclusive employment practices welcoming applicants from diverse backgrounds and experiences.