Field Service Technician (Medtech)

TL;DR

Field Service Technician (Medtech): Servicing and troubleshooting medical technology equipment with an accent on customer satisfaction and technical resolution. Focus on diagnosing hardware issues, instructing clients on proper usage, and maintaining product performance standards.

Location: Remote, United Kingdom

Company

hirify.global is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that improve patient outcomes.

What you will do

• Act as the primary technical contact for customers to resolve service-related problems.
• Diagnose, troubleshoot, and resolve technical issues to ensure product performance standards.
• Provide detailed instructions to clients on the proper operation and usage of equipment.
• Execute routine tasks and acquire necessary job skills under close supervision.

Requirements

• Must be based in the United Kingdom.
• Typically less than 1 year of professional experience.
• Ability to follow established procedures and acquire new technical skills.

Culture & Benefits

• Commitment to equal employment opportunities based on merit and qualifications.
• Driven by a culture of continuous improvement and global innovation.
• Opportunity to work with technologies that fuel active lifestyles in orthopedics.