Technical Service Engineer (Medical Devices)

TL;DR

Technical Service Engineer (Medical Devices): Providing advanced technical support and service for medical device applications with an accent on hardware/software troubleshooting and clinical integration. Focus on resolving operational issues at client sites, calibrating equipment, and conducting technical training for hospital staff.

Location: Must be based in Seoul, South Korea (Field Service / Hybrid)

Company

hirify.global is a global leader in the medical devices industry dedicated to protecting and improving health worldwide.

What you will do

• Provide advanced technical support and service for company products to end-users.
• Act as a technical resource for the sales team during installation and support cycles.
• Conduct dialysis, IT, and application-level training for hospital and technical staff.
• Resolve hardware and software operational issues at client sites using established troubleshooting techniques.
• Test and calibrate equipment according to manufacturer manuals and standards.
• Manage backup component stock and maintain accurate service records.

Requirements

• Bachelor's degree, preferably in medical engineering.
• Experience ranging from new graduates up to 5 years of experience.
• Knowledge of the medical device industry.
• Proven ability to technically troubleshoot and analyze complex problems.
• Strong communication and interpersonal skills.
• Proficiency in English is preferred.

Culture & Benefits

• Flexible work arrangements with an option to work from home.
• Flexible Benefit Allowance (Welfare Card) and communication expense support.
• Comprehensive health check-ups and birthday gift certificates.
• Congratulatory expenses and paid vacations.
• Educational support for children's tuition (high school and university).
• Long service awards.