Associate Director, Middle Office (Trade Ops)

TL;DR

Associate Director, Middle Office (Trade Ops): Leading middle-office operations and trade support services for investment managers with an accent on operational excellence, client partnership, and team leadership. Focus on overseeing the full trade lifecycle, managing complex reconciliations, and driving process improvements across multiple asset classes.

Location: Kuala Lumpur, Malaysia (Hybrid)

Company

hirify.global provides comprehensive asset servicing solutions, including fund administration and middle-office outsourcing, to the global investment management industry as part of the MUFG banking group.

What you will do

• Provide senior oversight of daily middle-office operations, including cash, position, and trade-activity reconciliations.
• Supervise the full trade lifecycle, from post-execution through settlement, across multiple asset classes.
• Act as a senior escalation point for clients, ensuring issues are resolved with urgency and professionalism.
• Lead, coach, and develop junior team members to foster a high-performing culture.
• Drive process improvements to enhance efficiency, reduce risk, and improve the overall client experience.
• Sponsor and lead cross-functional projects, including client onboarding and new tool implementation.

Requirements

• 5–7 years of relevant experience in middle office, trade support, settlements, or outsourced operations.
• University degree in Finance, Economics, Accounting, Mathematics, or a related field.
• Strong knowledge of financial products including equities, fixed income, FX, derivatives, and private equity.
• Proficiency with trade matching and settlement platforms such as OMGEO CTM, ALERT, Traiana, or MarkitSERV.
• Excellent communication skills for engaging with clients, brokers, and custodians.
• Ability to work autonomously and manage evolving priorities in a fast-paced environment.

Nice to have

• Strong Excel skills, including VBA knowledge.
• Familiarity with reconciliation platforms.
• Experience with portfolio management or front-office systems like Enfusion, Calypso, Eze, or Broadridge.

Culture & Benefits

• Hybrid working model designed for flexibility and team connectivity.
• Attractive compensation package including base salary and performance considerations.
• Group medical insurance and group pension scheme.
• Reimbursement of professional subscriptions and assistance towards gym memberships.
• Commitment to a diverse, inclusive, and collaborative work environment.