Sales Operations Analyst

TL;DR

Sales Operations Analyst (SaaS): Providing advanced support to the sales team through strategic planning, KPI development, and in-depth performance analysis. Focus on building sales dashboards, optimizing forecasting processes, and driving operational efficiency through data-backed recommendations.

Location: Hybrid (Kraków, Poland)

Salary: 88,000–132,000 PLN

Company

hirify.global is a diverse, global software company focused on empowering employees to be their authentic selves while delivering innovative solutions.

What you will do

• Build, maintain, and analyze sales dashboards, KPIs, and operational scorecards.
• Monitor pipeline health, deal progression, and conversion metrics.
• Support weekly and monthly forecasting processes across regions.
• Identify revenue performance risks and opportunities.
• Document and enforce sales processes and improve CRM data quality.
• Collaborate with Finance, Marketing, and Sales leadership on strategic initiatives.

Requirements

• 3+ years of experience supporting a customer-facing organization.
• 1+ years in an operations, analysis, or strategy-focused position.
• Strong analytical background with experience handling large datasets.
• Advanced proficiency in Excel or Google Sheets.
• Solid understanding of sales metrics, pipelines, and forecasting concepts.
• Experience working with CRM systems, specifically Salesforce.

Nice to have

• Experience in a SaaS environment.
• Proficiency with BI tools.

Culture & Benefits

• Comprehensive health, dental, and vision plans.
• Flexible work arrangements.
• Parental leave for primary and secondary caregivers.
• Two week-long company breaks per year.
• Training investment program and long-term incentive program.