Junior Client Solution Architect

TL;DR

Junior Client Solution Architect: Serving as the primary operational contact for corporate clients and translating client requirements into actionable internal work orders with an accent on delivery timelines, data modifications, and post-production/pre-delivery quality checks. Focus on coordinating across Customer Success, Sales, and Operations teams to ensure precise, high-quality solution delivery and continuous improvement of client data production.

Location: Warsaw, Poland (hybrid: two days a week in the office, remaining days from home)

Salary: PLN 71,700–96,000 gross per year

Company

hirify.global provides consumer intelligence and analytics to help clients understand buying behavior and drive growth.

What you will do

• Act as the primary operational contact for clients, handling requirement gathering, delivery timelines, data modifications, and quality issues.
• Coordinate client communication (calls and meetings) with Customer Success and Sales to ensure accurate information exchange.
• Collect client requirements, convert them into internal work orders, set project timelines, and monitor progress through successful delivery.
• Partner with internal Operations teams to troubleshoot and resolve client inquiries efficiently.
• Ensure high-quality solution delivery by coordinating post-production and pre-delivery quality checks with BAU teams.
• Participate in operational/quality/escalation meetings and manage escalations to align stakeholders and address client concerns.

Requirements

• 2+ years of experience working with corporate clients.
• Strong problem-solving and analytical skills to interpret data and translate insights into actionable solutions.
• Excellent written and verbal communication skills with a client-centric mindset.
• Ability to collaborate across teams and manage multiple projects effectively.
• English as the primary language for daily work.

Nice to have

• Spanish proficiency.

Culture & Benefits

• Hybrid schedule: two days per week in the office, remaining days from home.
• International team with daily collaboration across countries.
• Private medical coverage (Medicover), life insurance, and a benefits platform for cinema/theater tickets.
• Employee Assistance Program (EAP) with 24/7 confidential support, plus additional days off.
• LinkedIn Learning access for skill development.

Hiring process

• Recruitment may use AI tools for résumé screening, assessments, interview scheduling, job matching, and communication support, with human oversight for final decisions.