Solution Consulting Manager (SaaS)

TL;DR

Solution Consulting Manager (SaaS): Leading and developing a team of Solution Consultants to drive sales success in the UKI region with an accent on technical excellence and strategic alignment. Focus on guiding customer conversations, ensuring high-quality solution design, and leveraging AI-powered CX technologies to deliver measurable business value.

Location: Must be based in the UK or Ireland (Hybrid, London)

Company

hirify.global is a global leader in AI-powered experience orchestration, empowering organizations to deliver empathetic, personalized customer and employee experiences at scale.

What you will do

• Lead, coach, and develop a high-performing team of Solution Consultants.
• Collaborate with Sales and regional leadership to define and execute go-to-market strategies.
• Guide complex customer conversations by providing technical and business insights.
• Ensure consistency and quality in solution designs, proposals, and demonstrations.
• Build and maintain strong relationships with key customers, partners, and internal stakeholders.
• Stay current on industry trends, competitive developments, and emerging technologies.

Requirements

• Must be based in the UK or Ireland.
• 5+ years of experience in Solutions Consulting, Presales, or Technical Sales.
• Proven track record in leading or mentoring technical teams.
• Strong understanding of AI, CCaaS, Customer Experience, and Digital Engagement domains.
• Excellent communication and storytelling skills with the ability to simplify complex concepts.
• Proficiency in enterprise tools and CRM systems.

Culture & Benefits

• Opportunity to make a significant impact within a global organization.
• Collaborative and empathetic work environment.
• Competitive benefits and perks comparable to major tech companies.
• Focus on employee independence and ownership.
• Commitment to diversity, equity, and inclusion.