Sales Operations Manager

TL;DR

Sales Operations Manager: Driving operational excellence across the Canada, LATAM, and Key Accounts sales organization by building scalable sales processes, systems, and analytics with an accent on improving sales productivity and forecasting accuracy. Focus on aligning lifecycle stages and funnel definitions, delivering KPI reporting and dashboards, and using CRM/BI insights to identify trends, anomalies, and early risks or opportunities.

Location: New York Office, United States

Company

hirify.global provides an AI-powered cybersecurity platform that protects organizations from unknown threats.

What you will do

• Oversee territory management maintenance and ensure operational consistency across the Canada, LATAM, and Key Accounts sales organization.
• Maintain data hygiene by validating data integrity and enforcing pipeline hygiene.
• Align lifecycle stages and funnel definitions across Sales and Customer Success.
• Build and maintain dashboards and reports for the full funnel (e.g., conversion rates, pipeline health) and provide monthly KPI reporting to leadership.
• Conduct business analysis to identify key performance metrics and deliver proactive, actionable recommendations based on analytics.
• Partner with Sales SVP, SalesOps Director, and Regional GTM leadership on ad hoc reporting and operational projects.

Requirements

• 4+ years of experience in Sales/GTM/Rev Operations roles within a tech environment.
• Strong Microsoft Excel and Microsoft PowerPoint skills.
• Expertise in CRM systems (e.g., Salesforce) and BI tools (e.g., Tableau, Power BI).
• Strong analytical skills with a detail-oriented approach to data accuracy and integrity.
• Excellent communication and stakeholder management skills, with the ability to influence at all levels.
• Experience scaling sales operations across regions or business units in high-growth environments.

Culture & Benefits

• 100% medical, dental, and vision insurance, plus coverage for dependents.
• Paid parental leave.
• 401(k) and life insurance.
• Commuter benefits and an Employee Assistance Program.
• Pet insurance discount.

Hiring process

• Reporting line: AMS Director of Sales Operations.