Lead Renewal Sales Operations Analyst (Cybersecurity)

TL;DR

Lead Renewal Sales Operations Analyst (Cybersecurity): Driving sustainable retention of key accounts and ARR growth through operational discipline and advanced analytics with an accent on forecasting, data integrity, and cross-functional collaboration. Focus on building scalable dashboards, automating reporting processes, and providing actionable business insights to sales leadership to mitigate churn and contraction.

Location: Must be based in the USA

Salary: $130,000 - $200,000 per year

Company

hirify.global is a global leader in cybersecurity, providing an AI-native platform to stop breaches and protect modern organizations.

What you will do

• Build and maintain operational dashboards to measure global renewals business performance.
• Collaborate with Finance, IT, and Sales Analytics to establish a single source of truth for renewals data.
• Develop scalable forecasting models and drive action based on business insights.
• Enable field sales and operations partners to leverage dashboards for risk mitigation and outcome execution.
• Analyze quarterly churn and contraction ARR drivers with cross-functional leadership.
• Identify and implement process improvements to enhance data accuracy and operational efficiency.

Requirements

• Must be based in the USA
• 8+ years of experience in enterprise sales operations, revenue, or FP&A analyst roles.
• Deep understanding of SaaS business models and ARR metrics like renewal rate, churn, and net retention.
• Proficiency in Business Intelligence tools, Tableau, SQL, and advanced Excel.
• Strong knowledge of Enterprise Sales Infrastructure, specifically Salesforce CRM/CPQ.
• Excellent communication skills with the ability to influence cross-functional partners.

Culture & Benefits

• Market-leading compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holiday policies.
• Paid parental and adoption leaves.
• Professional development opportunities for all levels.
• Inclusive culture with Employee Networks and volunteer opportunities.