Claims Adjuster - Energy

TL;DR

Claims Adjuster - Energy (Insurance): Managing a portfolio of London Market claims from first notification to settlement with an accent on triaging cases, applying reserving and claims philosophies, and maintaining accurate updates in in-house and London Market systems. Focus on building broker and insured relationships, monitoring third-party performance, and contributing insights and process improvements for Energy (including Renewables) claims.

Location: Leeds - UK

Company

hirify.global is a global insurance business focused on helping people rebuild through claims expertise.

What you will do

• Manage a portfolio of London Market claims from first notification to settlement.
• Triaging, diarising, and reviewing cases while applying hirify.global’s reserving and claims philosophies.
• Update in-house and London Market systems with accuracy and attention to detail.
• Build trusted relationships with brokers, (re)insureds, third-party providers, and co-insurers.
• Monitor performance of TPAs, lawyers, adjusters and raise issues when needed.
• Collaborate with Underwriting, Actuarial, and Outwards Reinsurance; provide insights for reporting and drive process improvements.

Requirements

• Previous claims experience (commercial insurance preferred).
• Strong communication and relationship-building skills.
• Proactive problem-solving and continuous improvement mindset.
• Good organisational skills with the ability to prioritise effectively.
• Confidence using Microsoft Office and willingness to learn new systems.

Nice to have

• Understanding of the London Market or relevant claims systems.
• Experience handling Marine, Energy (including Renewables), or PFR claims.
• Ability to analyse claims data and identify key trends.
• Collaborative mentality and eagerness to contribute ideas.

Culture & Benefits

• Hybrid working model.
• Annual bonus and competitive salary with an exceptional benefits package.
• 25 days holiday plus Bank Holidays, with buy/sell options.
• Outstanding pension scheme and private medical & dental cover.
• Life assurance, income protection, and travel insurance.
• Season ticket loan and strong learning, development, and career progression opportunities.

Hiring process

• Apply with your details and background for review.
• Recruitment process includes interviews with reasonable adjustments available where needed.