Application Specialist (EAST Europe)

TL;DR

Application Specialist (EAST Europe): Delivering hands-on training and application support for hirify.global radiotherapy treatment and treatment-planning systems with an accent on safe and effective customer use, implementation and go-live support. Focus on optimizing radiotherapy workflows and translating customer insights into improvements for Product Management and Project Management.

Location: Bucharest, Romania

Company

hirify.global provides radiotherapy treatment and treatment-planning technologies.

What you will do

• Provide high-quality hands-on training and application support for radiotherapy treatment and treatment-planning systems, including associated hardware and software products.
• Deliver expert clinical and technical guidance to ensure safe, effective use of hirify.global technologies and drive customer adoption.
• Support customers throughout implementation, go-live, and ongoing optimization of radiotherapy workflows.
• Act as a trusted partner to clinical users and contribute to measurable improvements in Customer Satisfaction and Net Promoter Score.
• Capture customer insights and communicate them to Product Management and Project Management to shape product improvements.

Requirements

• Field-based role requiring regular travel to customer sites, primarily across East Europe.
• Ability to provide clinical and technical guidance to support radiotherapy workflows during implementation and go-live.
• Experience supporting customers with adoption of complex clinical/technical systems.

Culture & Benefits

• Hands-on, customer-facing role focused on safe and effective technology use.
• Travel-based work across customer sites in East Europe.
• Direct feedback loop from customer insights to Product Management and Project Management.