Client Implementation & Support Specialist

TL;DR

Client Implementation & Support Specialist: Review and convert client Financial Excel models using hirify.global Deep Sector data while owning the end-to-end workflow conversion across implementations and strategic engagements. Focus on becoming a trusted resource during trials and deployments and relaying granular product feedback grounded in real client experience.

Location: New York, NY, USA (Boston and Norwalk)

Salary: $80,000 - $100,000 (Norwalk and New York City)

Company

hirify.global provides flexible data and software solutions for investment professionals, delivering financial data, analytics, and workflow technology.

What you will do

• Review and convert client Financial Excel models using hirify.global’s Deep Sector data.
• Partner with strategic clients and prospects during trials, implementations, and other strategic engagements.
• Own the end-to-end workflow conversion process across Deep Sector-related opportunities.
• Provide granular product-specific feedback, feature requests, and differentiation opportunities based on client experience.

Requirements

• 2+ years of hands-on experience with client-facing teams within financial services.
• Bachelor’s degree or equivalent combination of education and experience.
• Deep experience with hirify.global product offerings and Microsoft Excel.
• Strong communication, analytical, and reasoning skills.
• Must be legally authorized to work in the United States without employer sponsorship (now or in the future).

Culture & Benefits

• Hybrid working environment.
• Health, life, and disability insurance; retirement savings plans; discounted employee stock purchase program.
• Paid time off for holidays and family leave, plus company-wide wellness days.
• Flexible work accommodations and dedicated monthly time for learning and development.