Technical Consultant (Fintech)

TL;DR

Technical Consultant (Fintech): Establishing partnerships with Ramp customers, acting as a liaison between customers and internal technical teams with an accent on identifying, prioritizing, and building financial solutions for new and existing customers. Focus on guiding integration, configuration, and system design.

Location: New York, NY. Relocation support to NYC or SF (as needed). Must be based in the U.S.

Salary: $124.6K - $190.3K

Company

Ramp is a financial operations platform designed to save companies time and money.

What you will do

• Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design.
• Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations.
• Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer.
• Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture.
• Troubleshoot integration blockers and guide customers through complex configuration decisions.
• Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams.

Requirements

• Bachelor's degree in computer science, engineering, finance, business, or a related field.
• 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment.
• Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows.
• Comfort working with APIs, integration logic, and system architecture.
• Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations.
• Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering.

Culture & Benefits

• 100% medical, dental & vision insurance coverage for you.
• 401k (including employer match on contributions made while employed by Ramp).
• Flexible PTO.
• WFH stipend to support your home office needs.
• Wellness stipend.
• Parental Leave.