Strategic Relationship Manager (Fintech)

TL;DR

Strategic Relationship Manager (Fintech/Healthtech): Managing end-to-end partner relationships and operational success for top-tier strategic partners with an accent on operational excellence, scalability, and cross-functional alignment. Focus on driving partner growth, optimizing administrative experiences, and delivering executive-ready insights to enhance business performance.

Location: Hybrid role, requires 25% office attendance in Boston, MA

Salary: $104,300–$177,800

Company

hirify.global is a leader in the healthtech and fintech space, dedicated to empowering partners through innovative administrative solutions and a people-first culture.

What you will do

• Own the end-to-end partner relationship, from onboarding through long-term strategic success.
• Manage partner operations with precision, ensuring proactive issue resolution and process improvement.
• Champion the partner voice internally, aligning with Product, Tech, and Compliance teams.
• Analyze data and feedback to remove friction and improve partner satisfaction.
• Define KPIs and deliver executive-ready reporting to drive strategic growth and efficiency.
• Ensure operational readiness for new product initiatives and regulatory changes.

Requirements

• 8–10+ years of experience in partner operations, account management, or operational leadership.
• Demonstrated experience managing complex strategic relationships in SaaS, fintech, or healthcare environments.
• BA/BS degree required; advanced degree preferred.
• Must be able to work in a hybrid model with 25% office presence.

Culture & Benefits

• Flexible work environment.
• Comprehensive health, wellness, and financial packages.
• Robust professional development and career growth programs.
• Competitive salary, paid vacation, and holidays.
• Collaborative, people-first culture focused on shared success.