Manager, CRM & Reporting Platforms (Microsoft Dynamics)

TL;DR

Manager, CRM & Reporting Platforms (Microsoft Dynamics): Leading a cross-functional team of developers, product managers, and analysts to drive the maturity of CRM and enterprise reporting platforms with an accent on strategic alignment, automation, and business outcomes. Focus on scaling Microsoft Dynamics solutions, managing vendor relationships, and leveraging data-driven metrics to deliver measurable value to the Global Client Group.

Location: Austin, TX

Company

hirify.global is a global investment firm dedicated to providing long-term, systematic investment strategies.

What you will do

• Lead, mentor, and develop a cross-functional team of CRM developers, Product Managers, and Reporting Analysts.
• Develop and execute the product development and service roadmap for the Global Client Group.
• Collaborate with stakeholders to identify opportunities for technology-driven automation and process efficiency.
• Oversee the design and enhancement of CRM solutions within Microsoft Dynamics.
• Manage vendor relationships, software licenses, and financial commitments.
• Use OKRs and KPIs to align team efforts with business outcomes and provide progress updates to leadership.

Requirements

• Bachelor's degree in a technical field such as Computer Engineering or Computer Science.
• 10+ years of relevant experience in technical product management, business analysis, and engineering management.
• Deep understanding of CRM systems, specifically Microsoft Dynamics.
• Proven track record of building and leading high-performing distributed teams.
• Strong understanding of Agile software development methodologies.
• Experience managing multiple vendors, contracts, and associated financial commitments.

Nice to have

• Master’s degree in a technical field.
• Experience with enterprise reporting tools like Coric or Vermilion.
• Familiarity with Power BI or similar business intelligence tools.
• Knowledge of Marketing Automation platforms such as Microsoft Customer Insights-Journeys.
• Experience using OKRs to align teams and measure success.

Culture & Benefits

• Comprehensive employee benefits and health programs.
• Commitment to professional development and continuous learning.
• Inclusive work environment with equal opportunity policies.
• Focus on long-term career growth and team culture.