Medical Information Specialist

TL;DR

Medical Information Specialist: Managing medical and safety information inquiries for pharmaceutical clients with an accent on regulatory compliance and adverse event documentation. Focus on providing accurate responses to healthcare professionals and consumers while maintaining high quality standards in inquiry handling systems.

Location: Must be based in the Philippines (Makati City). The role supports remote work, but hybrid attendance is encouraged for those within commuting distance of the office.

Company

hirify.global provides end-to-end consulting solutions for biotech, med device, and pharmaceutical organizations, specializing in regulatory sciences, clinical research, and pharmacovigilance.

What you will do

• Respond to medical and safety information requests from healthcare professionals and consumers via multiple channels.
• Identify, document, and report adverse events, product complaints, and special situation events per regulatory standards.
• Formulate accurate responses using approved labeling, literature, and company standard responses.
• Log all inquiries accurately and comprehensively into inquiry handling systems.
• Perform quality checks on adverse events, correspondence, and logged data.
• Provide after-hours coverage on a rotational basis as required by business needs.

Requirements

• Degree in Life Science, Nursing, or Pharmacy required.
• English language proficiency required.
• Working knowledge of medical terminology, pathophysiology, and pharmacology.
• Strong analytical, critical thinking, and verbal reasoning abilities.
• Proficiency in Microsoft Office and experience with document management systems.
• Ability to work independently and as part of a team with strong attention to detail.

Culture & Benefits

• Commitment to diversity, equity, and inclusion in the workplace.
• Supportive environment that encourages innovation and collaboration.
• Equal Opportunity Employer with a focus on employee empowerment.
• Transparent recruitment process with personal review of all applications.