Manager Business Resiliency And Continuity (Fintech)

TL;DR

Manager Business Resiliency and Continuity (Fintech): Leading enterprise business continuity and operational resilience capabilities to ensure critical services remain functional during disruptions. Focus on developing resilience strategies, conducting business impact analyses, and coordinating crisis management in a highly regulated financial environment.

Location: Must be based in Canada. The role follows a hybrid schedule with office presence required in Toronto (until late 2026) and subsequently in Mississauga.

Salary: $146,000–$176,000 CAD annually.

Company

A leading, privately owned financial services firm dedicated to helping Canadian investors build better financial futures for over 35 years.

What you will do

• Lead and develop the business continuity team while acting as the primary point of contact for resilience initiatives.
• Establish and evolve enterprise-wide business continuity and operational resilience frameworks.
• Conduct Business Impact Analyses (BIA) to identify critical services, dependencies, and recovery priorities.
• Oversee the development and testing of actionable continuity and crisis management plans.
• Design and execute simulation exercises, including cyber-incident scenarios, to validate organizational readiness.
• Collaborate with Technology, Risk, and Cyber teams to ensure an integrated end-to-end resilience posture.

Requirements

• Current work authorization for Canada is required.
• Minimum 7+ years of experience in business continuity, operational resilience, or disaster recovery.
• At least 3 years of experience in a leadership or management role.
• Proven experience conducting Business Impact Analysis and process mapping.
• Strong stakeholder management skills with the ability to translate complex operational risks into structured actions.
• Experience working within cross-functional, regulated environments.

Nice to have

• Experience in financial services or regulated industries.
• Familiarity with OSFI expectations (e.g., B-10, B-13).
• Experience with cyber incident response coordination.
• Certifications such as CBCP or MBCI.

Culture & Benefits

• Flexible working arrangements including remote, hybrid, and in-office options.
• Comprehensive health benefits starting on day one with 100% employer-paid premiums.
• Company-funded RRSP contribution after 6 months with no employee matching required.
• Parental leave top-up to 100% of salary for 25 weeks.
• Generous time off policy including 2 paid volunteer days annually.
• Extensive professional development support including tuition reimbursement and access to 11,000+ training courses.