Insights Manager

Location: Remote USA

Salary: $102,000–$216,000 per year depending on work location, with additional bonus or commission and equity programs for most positions.

Company

hirify.global is a U.S. healthcare marketplace and prescription savings platform that provides medication pricing, affordability options, healthcare research, telehealth services, and related information.

What you will do

• Design and execute complex consumer and user experience research studies supporting subscription services and core product offerings.
• Manage longitudinal CSAT, NPS, and other KPI measurement programs for internal and external reporting.
• Use primary and secondary quantitative data to develop holistic analyses and actionable insights.
• Manage sampling, data collection, data cleaning, weighting, cross-tabulation, and dashboard creation.
• Build concise reports and presentations for senior leadership, sales, product, design, and other non-research audiences.
• Provide analytics and technical support using Redshift, Tableau, and Looker.

Requirements

• 8+ years of professional consumer or user experience research experience with a bachelor's degree, or 6+ years with a master's degree.
• Extensive experience with survey design, sampling, weighting, and basic statistical analysis.
• Expertise with Alchemer or Qualtrics is required.
• Experience with Dscout, UserInterviews, or a similar qualitative research platform.
• Strong presentation, data visualization, communication, and synthesis skills for technical and non-technical audiences.
• Basic knowledge of SQL, Redshift, and Tableau is preferred but not required.

Nice to have

• Healthcare research experience.
• Experience with AI research tools.

Culture & Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match and an employee stock purchase plan.
• Unlimited vacation, 13 paid holidays, and 72 hours of sick leave.
• Mental wellness, financial wellness, fertility, parental leave, pet insurance, and supplemental life insurance benefits.
• Company-paid short-term and long-term disability coverage.
• Inclusive workplace focused on diverse teams and reasonable accommodations during the recruiting process.