Key Account Manager (Water Treatment)

TL;DR

Key Account Manager (Water Treatment): Managing the day-to-day interface with customer representatives and overseeing water treatment operations with an accent on compliance, stock management, and service delivery. Focus on fostering strong client relationships, driving new sales opportunities, and ensuring operational excellence at client sites.

Location: Must be based in Durban, South Africa

Company

hirify.global is a leading distributor of chemicals and inputs for industrial and agricultural segments across Africa, delivering critical raw materials and expertise for over 75 years.

What you will do

• Manage the day-to-day interface with TSAM customer representatives.
• Oversee water treatment operations and ensure compliance with Service Level Agreements.
• Manage chemical stock levels, ordering, and daily stock tracking.
• Prepare monthly and quarterly reports on performance, pricing, and service delivery.
• Lead and manage on-site technicians, including oversight of controllable costs.
• Identify new sales opportunities, prepare proposals, and follow up to secure contracts.

Requirements

• 3 to 7 years of experience in a similar industrial or chemical environment.
• Strong relationship-building and communication skills.
• Ability to perform daily checks and solve technical problems on-site.
• Detail-oriented with strong self-discipline.
• Must be based in or able to work in Durban, South Africa.

Culture & Benefits

• Join a young, dynamic team leading chemical distribution in Africa.
• Work in a collaborative, international, and agile environment.
• Opportunities for professional growth and career advancement.
• Competitive compensation and comprehensive benefits package.
• Culture that values freedom, initiative, and innovative thinking.