Senior Sales Operations Analyst

TL;DR

Senior Sales Operations Analyst: Running the operational backbone of the renewals business with an accent on forecasting, reporting, and data integrity across Customer Success and Renewals. Focus on building Salesforce-governed renewal visibility, optimizing RevOps systems and processes, and partnering cross-functionally to resolve operational and compensation data challenges.

Location: Boston, MA or Houston, TX (US)

Salary: $98,850 - $125,000 USD (U.S. base salary range)

Company

hirify.global aligns pricing, quoting, contracting, rebates, and communications so commercial teams operate as connected, smarter businesses.

What you will do

• Own weekly, monthly, and executive renewals forecasting and reporting using Clari and Power BI, including board-level materials.
• Support annual and quarterly planning cycles using SPIFF, including quota allocation, coverage, and target-setting models.
• Act as the primary owner of renewal-related data integrity in Salesforce, governing fields, logic, and reporting structures.
• Develop and maintain attainment/performance and incentive tracking reporting, providing insights on trends, risks, and opportunities.
• Own and optimize tools, workflows, and operational processes across the renewal lifecycle to reduce manual effort.
• Partner with Customer Success, Finance, Compensation, and RevOps to resolve operational issues (e.g., pipeline crediting, comp logic, reporting definitions) and support migrations and program rollouts.

Requirements

• Strong experience in Revenue Operations, Sales Operations, or Customer Success Operations.
• Deep understanding of forecasting, reporting, and pipeline management for renewals.
• Advanced proficiency in Salesforce reporting and data management.
• Strong analytical skills with experience in Salesforce, Excel, and BI tools.
• Ability to manage complex processes while maintaining high data accuracy.
• Proven ability to work cross-functionally and drive alignment across teams.

Culture & Benefits

• Full-time role with U.S. base salary range plus variable incentive pay component.
• Flexible work options and a full range of benefits including medical and dental insurance.
• Compensation programs designed to be fair and free from discrimination, with transparent communication about program structure.
• Equal opportunity employer committed to diversity, inclusion, and authentic workplace culture.