Operations Team Lead (Healthcare)

TL;DR

Operations Team Lead (Healthcare): Managing team performance and operational workflows within a healthcare account with an accent on coaching, metric achievement, and administrative support. Focus on driving team productivity, ensuring high-quality service delivery, and fostering professional development within a large-scale global organization.

Location: Must be based in Quezon City, Philippines (Onsite)

Company

hirify.global is a global leader in intelligent operations and transformation, leveraging domain expertise and AI-powered platforms to serve clients across diverse industries.

What you will do

• Lead and manage team performance to achieve established metric goals.
• Provide effective coaching and constructive feedback to subordinates.
• Execute administrative tasks to support daily operational requirements.
• Ensure timely completion of monthly deliverables and operational tasks.
• Foster a culture of outperformance and professional growth within the team.

Requirements

• Must be based in Quezon City, Philippines
• Completed at least 2 years of college education.
• Minimum of 2 years of relevant leadership or operations experience.
• Preferably experienced in handling healthcare accounts.
• Strong problem-solving, decision-making, and analytical skills.

Culture & Benefits

• Free HMO coverage from day 1, including domestic partners.
• Structured career path with internal progression opportunities.
• Comprehensive skills training and professional development programs.
• Paid leaves and annual performance appraisals.
• Safe and supportive work environment.