Client Service Manager & Sales Support (Fintech)

TL;DR

Client Service Manager & Sales Support (Fintech): Managing client relationships and operational support for investment funds with an accent on performance data reporting and ad-hoc inquiry resolution. Focus on collaborating with functional departments to address investment, compliance, and regulatory matters while ensuring seamless service delivery.

Location: Onsite in Milan, Italy

Salary: €45,000–€65,000

Company

hirify.global is a leading global investment firm headquartered in Zurich, combining a 100-year family commitment with a publicly listed structure to deliver sustainable financial solutions.

What you will do

• Compile and provide accurate fund performance data to clients.
• Resolve administrative and operational issues to maintain service quality.
• Analyze data to address ad-hoc client inquiries effectively.
• Collaborate with internal departments on investment, compliance, and regulatory matters.
• Liaise with Fund Managers to implement and oversee client support strategies.

Requirements

• Ability to work independently with general supervision.
• Strong problem-solving skills for complex operational challenges.
• Capacity to influence stakeholders through clear explanation of policies and practices.
• Professional proficiency in English.
• Must be based in or able to work onsite in Milan, Italy.

Culture & Benefits

• Work within an experienced, diverse, and international team.
• Operate in an agile environment with a flat hierarchy.
• Benefit from a collaborative spirit that encourages learning and professional growth.
• Join a firm with a long-term focus on sustainability and an ownership mindset.